Troubleshooting







I'm having problems fitting the sun shade to my car door
- what shall I do?

Please check the fitting instructions steps carefully. Also, if you have a Type 2 door frame, press firmly to make sure the full length of the edge stays folded down. 

If you are still having issues, please send us an email along with the make, year and model of your car, and, if possible, please attach a photo of your car door (similar to the one shown below) to help us identify the issue more quickly.

 


What do I do if the sun shade blocks my view of traffic through the side window?

The sun shade has been designed for a fairly tall driver but if it still blocks your view, try adjusting the seat height to lower your seating position.

If this still does not help, please do not
use the sun shade and get in touch with us for assistance.


My sun shade is slightly curved after some use 
– is there a problem with it?

The sun shade is made from a flexible plastic to keep it lightweight, allow it to adapt to different car doors and to prevent damage when it is bent.

High temperatures can sometimes cause a slight curve in shape of the plastic - this is normal and is not a sign of damage.

It can be bent gently in the opposite direction to straighten it if desired.